NM
Ntsoaki M

1 reviews | Active since Feb 2021

27 Feb 2021, 10:15

Capitec ******* and ****** ******

Do not ever ever bank with Capitec they are ****** ****** and *******. After so many years of doing business with them, they decide to ***** my money. I have had a fixed savings plan with them, and all these time whenever I needed to make use of the funds like now because there is a funeral I would call and unlock my fees for approximately R700 and that would be the interest I have received that particular month. Yesterday I went to release my funds and I was charged a whopping R2 500 with no reasonable explanation. Capitec you are ****** ******* and I wish to not deal with you anymore I am moving my business elsewhere. I can never trust you with my money again. You have lost a good customer and I will spread the word like wildfire.

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Feb 2021, 10:19
Official
 Good day Ntsoaki

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

NM
Ntsoaki M's update27 Feb 2021, 10:25
Reviewer Update
I need my refund as soon as possible other I am jumping ship and moving to ABSA or Standard Bank