BM
Bongiwe M
1 reviews | Active since Jul 2015
15 Jul 2015, 08:42
Capitec they don't want to refund my R5000
On the 27 while was travelling i was trying to draw money on STD Bank ATM in Shell garage. reported the incident immediated at 8:03 and card was stopped on that day. Went and get new card on the 29th and after got new they acknowledge the unauthorised transction, Today they gave me feedback and said they won't refund they are not responsible if it was reported before the money was taken. M so disappointed in Capitec Bank
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Capitec Bank's replyOfficial
15 Jul 2015, 12:58Hello BongieGP,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply15 Jul 2015, 12:58
Official
Hello BongieGP,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank