CAB
Carl A. Buys

1 reviews | Active since Jul 2019

11 Oct 2021, 15:08

Capitec THEFT AND ********** Behaviour

I have made extensive deposits to my Capitec account, cash - might I add. I was advised of the Cash deposit fee charges which I was happy to pay. I was advised that it would be 90 cents per R100. I was charged quite a few times as I made numerous deposits at the Mall of the South and Southgate branches respectively. I decided to keep my deposits under R100 , still I am being charged. This mild form of theft and pilfering from unsuspecting clients is unfair , ********* and not proper banking practice [my perception.] Irrespective of the amount even below R100 the same amount is charged. That is WRONG, ********** and borders on *****

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Oct 2021, 06:51
Official
Good day Carl

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 

Kind regards 
Capitec Bank