Capitec = The Worst Banking Experience ever

What a poor turnaround time 14-21 days of being sent from pillar to post. Used to value your services until now. Need to teach your staff about your products, policies & procedures, communication, customer service and your company should stop making false brand promises to attract business. You have proben that your Affordable rates = poor service....A customer query cannot take more than 2 weeks to resolve especially when the bank is the one failing the customer and putting a hold on their accounts without prior notice.