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1 reviews | Active since Feb 2021

15 May 2025, 19:14

CAPITEC THE WORST BANK ON EARTH

IN MAY 2024, AN AMOUNT OF OVER R300 000 WAS DEDUCTED FROM MY CAPITEC PERSONAL BANK ACCOUNT. I REPORTED IT EVEN WENT TO THE POLICE STATION FOR A STATEMENT. CAPITEC TOOK ABOUT 2 MONTHS TO INVESTIGATE AND CAME BACK TELLING ME THAT AFTER THEIR INVESTIGATION, THEY DISCOVERED THAT I WAS A VICTIM OF REMOTE BANKING ***** BUT THEY WERE DENYING THAT IT IS THEIR FAUTLT THAT I WAS A VICTIM ***** FOR MONEY THAT WAS HELD IN THEIR BANK ACCOUNT. AFTERWARDS I WROTE A LETTER OF DEMAND TO CAPITEC IN JULY 2024 CLAIMING ALL THE MONEY THAT WAS TAKEN FROM MY ACCOUNT. I THEN WAITED FOR ABOUT 6 MONTHS AND NEVER RECEIVED THE MONEY FROM CAPITEC. I THEN ISSUES SUMMONS AGAINST THEM IN JANUARY 2025, AND THEY DID NOT DEFEND AND I EVENTUALLY GOT DEFAULT JUDGMENT AGAINST THEM AND SENT SHERIFF TO ATTACH AT CAPITEC BY WAY OF THE WARRANT OF EXECUTION. THIS ENTIRE TIME CAPITEC HAS NEVER ATTEMPTED TO MAKE THIS PAYMENT. IT JUST SEEMS AS THOUGH CAPITEC IS TRAINED TO DENY LIABILITY NO MATTER THE COST. SO CURRENTLY I AM WAITING FOR THE SHERIFF TO EXECUTE AT CAPITEC. ALL I CAN SAY IS THAT IF THIS DOESNT GET RESOLVED BY CAPITEC, I WILL GO TO ALL SOCIAL MEDIA PLATFORMS AND ENSURE THAT EVERYONE KNOWS ABOUT WHAT CAPITEC IS DOING TO THEIR CLIENTS SO THAT WHOEVER IS BANKING WITH CAPITEC CAN BE WEARY OF THEIR CONDUCT. SINCE I DISCOVERED WHAT HAPPENED, I NEVER DEPOSITED MONEY IN THAT ACCOUNT AGAIN. I AM SO SCARED OF THE CAPITEC ACCOUNT BECAUSE I DO NOT WANT A REPEAT OF WHATEVER HAPPENED.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 May 2025, 20:36
Official
Good day, there. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank