BL
Being L
1 reviews | Active since Sept 2020
11 Sept 2020, 19:57
CAPITEC THE WORST BANK EVER!!!
My account was blocked due to some1 transfering money wrongly to my account...they never cunsulted me as I am their customer,they just decided to block my account because of a R130...
I went to 1 of their branches to enquire about this,to my surprise they said that I must go get the person & come back with the person for my account to be unblocked...but how do I do that when I was never consulted about this???
Capitec is the worst bank ever!!!I would never bank wi them ever again,i thought I was the only person tht had a right to my account,but to findout that a person can do as they please with account without my knowledge is shocking...
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Replies (3)
Capitec Bank's replyOfficial
13 Sept 2020, 08:08Hi Being L
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Sept 2020, 08:08
Official
Hi Being L
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Sept 2020, 09:04Good day Mr Yisa
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply17 Sept 2020, 09:04
Official
Good day Mr Yisa
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
BL
Being L's updateReviewer Update
17 Nov 2020, 14:59Thank you Capitec for resolving the issue.
BL
Being L's update17 Nov 2020, 14:59
Reviewer Update
Thank you Capitec for resolving the issue.