rJ
riedewaan J

1 reviews | Active since Dec 2016

29 May 2023, 11:46

Capitec the worst

More than a month of waiting for capitec. My credit is still not fixed.they double debited me , showed my account in arrears this was never the case.

I'm tired of this bank and the reason why I'm closing my account.

Empty promises, transferred department to department or dropped calls is all I get

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 May 2023, 12:30
Official
Good day Riedewaan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank 

Best regards,

rJ
riedewaan J's update29 May 2023, 13:16
Reviewer Update
I have heard this before, if I do not get it resolved I will be going to the ombudsman and FAIS