1 reviews | Active since May 2021
CAPITEC - THE UNAUTHORISED TRANSACTIONS ON MY ACCOUNT ARE GETTING A BIT OLD
Three times I have had to cancel my bank card due to unauthorised transactions. Each time I am put through the "investigate" and if found legit I will get refund in 30 days - NEVER GET FEEDBACK NOR REFUNDED - I am beginning to think Capitec has a syndicate operating internally that rob people. Capitec is definitely not safeguarding its customers and clearly has no system in place for when ***** is committed against customers - or is it a case of Capitec as a whole benefitting from "unauthorised" transactions on client's accounts? Best is, they keep accusing me of sharing my banking information and doing online shopping - do they really think I am that stupid? Seriously Capitec, stop treating clients like ********s, and start looking at the ********s you have in your employ. This is getting really old - time I go lay ******** charges at the Commercial Crimes Unit - maybe then Capitec will step up their game!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
