DM
Dennis M
1 reviews | Active since Jan 2019
18 Nov 2022, 05:33
Capitec the terrible
This bank still hasn't responded to my messages. It's going over to 2 months and I still have the same problem. Useless bunch of....... Don't care about their clients. My virtual card feature has been disabled without explanation and I've had to resort to using my other accounts as a result of Capitec's *********** staff who don't do their jobs. F this bank....
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Replies (2)
Capitec Bank's replyOfficial
18 Nov 2022, 07:47Good day Dennis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Nov 2022, 07:47
Official
Good day Dennis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
DM
Dennis M's updateReviewer Update
18 Nov 2022, 07:53Over a month for a response - the first request was sent on 06 Oct 2022 today is the 18 November 2022. This proves that we are regarded as just a number. Point proven
DM
Dennis M's update18 Nov 2022, 07:53
Reviewer Update
Over a month for a response - the first request was sent on 06 Oct 2022 today is the 18 November 2022. This proves that we are regarded as just a number. Point proven