Capitec the **** not paying claim

Capitec is a company that ****s people and their money they did not want to pay the claim of my late father they did not have dignity they hide they think they are right they said I did not finish waiting period for the policy but they said that policy goes according to application date not of premium paid they have taken my money yet they refuse to pay and I want people know about these ****mers if we count I have finished waiting period in September I owe 1 month and according by fsp rules they should deduct premium owed on claim amount I want capitec to pay the claim for my father amount 25000 and their license stripped for good they are not professional consultants dropped calls yet 3 of their consultants said I gave finished the waiting period too. The first consultant is the call center, the other in mall of Africa in Midrand and the other Johannesburg mtn mall yet they refuse pay they take premiums for cover. I have taken this case to ombudsman for their ***** and *********** service want them to call me telling me that they are going to pay 250000***) my cell