CAPITEC THE **********

CAPITEC THE ********!!!! So on the 25th I have received a payment from Liberty for my Provident fund that I have been waiting for, for 3 months and all of a sudden when I got to my capitec banking app I can not see my main savings account where the funds are. I call and the stupid *********** agent is telling me that they are having some glitch they are aware of it. The following day still I can not access my funds I call again I'm told my account has been blocked apparently someone was trying to do ***** on my account I'm being told I have to go to the branch for verification which I did and I was told funds will be release within 24 hours. I'm so LIVID!!! right now because I dnt understand how can big bank like you can not even call me to inform me of such . Are you working together with these ********? CAN I HAVE MY MONEY BACK! ASAP I HAVE BILLS TO PAY