TB
Thinus B
1 reviews | Active since Oct 2010
25 Oct 2019, 14:28
Capitec - The bank that never works
Now to open a new bank account elsewhere, had enough. Change debit orders then i'm done with you. Your systems constantly offline, nog good enough for a proper bank. Despite this, your montly fees might be cheaper than the other banks but after adding all the sms fees you are actually much more expensive with no benefits whatsoever.
Good bye Capitec
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
25 Oct 2019, 15:38Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Oct 2019, 15:38
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
10 Dec 2019, 11:30Good day
As discussed telephonically, I confirm the matter has been dealt with.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply10 Dec 2019, 11:30
Official
Good day
As discussed telephonically, I confirm the matter has been dealt with.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind regardsComplaint ManagementCapitec Bank
