1 reviews | Active since Jan 2016
Capitec - the bank account controlled by your employer not you
Capitec Bank basically took ownership of my bank account away from me and placed it in the hands of my employers . They would not change my debit order date at my request because my pay day changed , instead demanded a payslip or letter from the company . How ridiculous . It’s my account , my money , my payment . They let the debit orders go through a week before I was paid as their inability to assist me ( who gets a payslip for the 31st on the 18th ?) and have not done a thing about it . Montague branch manager and consultant - were rude and unhelpful and full of themselves . And Capitec will do nothing about it . So I guess I shall open a bank account elsewhere and instruct my employer to pay my salary into a bank account that I can control !
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
