bM
boitumelo M

1 reviews | Active since Jul 2016

06 May 2026, 09:15

Capitec Terrible Service!! Im in LIMBO

I experienced worst service. They offered a product now I cant get feedback since Monday. AI Chat is useless, call centre never available, this morning their system is down and I must phone after 1 hour. Their account on Twitter tells me to call the Call Centre. Ref 77MSV*** I've uploaded same documents more than 3 times

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 May 2026, 12:03
Official
Good day Boitumelo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank