Capitec Terrible Service

It seems the only logical answer for capitec to refuse me opening a business account is because my income is not high enough but why don't you just mention this to me or your terms. I need to open an account for my inherited trust. I sent them the death certificates, the original trust deed AND the new letter of authority but they are terrible. And the reason I wanted to jointhem is because standard bank service is absolutely terrible, many times i need to redo transactions or wait a few days, and I get my notifications too late, account would be empty before I am even informed, guess I'll look at tymebank or African bank next Capitec, standard bank, fnb you 3 are a major disappointment.