JH
JERMAINE H

1 reviews | Active since Jun 2013

18 Sept 2020, 13:15

CAPITEC TERRIBLE SERVICE

Earning a good salary, good standing.. Capitec bank Tramshed turned me back because by boss doesn't pay me on the exact same day monthly, date is set for the 15th but sometimes he pays slightly earlier or slightly later.. How terrible, to think i opened an account with them, and was willing to move my salary over to them. I am very upset by the way I was treated.

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Replies (2)
Capitec Bank
Capitec Bank's reply18 Sept 2020, 16:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply25 Sept 2020, 16:33
Official
Good day Mr Hankins
 
As discussed telephonically, I confirm the matter has been dealt with.
 
Kind regards
Complaint Management
Capitec Bank