AC
Andries C
1 reviews | Active since Aug 2019
01 Nov 2023, 10:17
Capitec Terrible banking technology
Capitec is the worst bank ever regarding technology. The mobile banking app is always unavailable at moth-end and leaves me unable to make payments. I am so tired of message that they are aware of the problem and working on it. They are clearly putting plasters on the problem and not solving the root cause. I have been with Capitec since 2014 and has been an uphill battle. It is definately time to move to a bank I can rely on. The CEO earns millions, yet the systems are always unavailable. Terrible terrible bank.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
01 Nov 2023, 11:59Good day Andries
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Nov 2023, 11:59
Official
Good day Andries
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
02 Nov 2023, 13:03Good day Andries
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management Capitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management Capitec Bank
Best regards,
Capitec Bank's reply02 Nov 2023, 13:03
Official
Good day Andries
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management Capitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management Capitec Bank
Best regards,
