TM
Thomas M
1 reviews | Active since May 2020
28 May 2020, 13:31
Capitec Terrible
Capitec is the worst bank ever B*llSH*T service,I have a loan with them which they debit every month from my FNB account and today as I had money in my Capitec account they decide to debit from my Capitec with out my permission ,I don't encourage anyone to use Capitec for any loan ,They service is terrible when you try to call them you wait for more then 15min on the phone.
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Capitec Bank's replyOfficial
28 May 2020, 15:15Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 May 2020, 15:15
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank