1 reviews | Active since Dec 2012
So I decided to move from FNB to Capitec and let me tell you since the transition it has been nothing but downhill.
I opened my Capitec account during the year last year in June 2017. Now I understand that Capitec doesn’t have many ATM’s around because they pocket all of the profits instead of actually trying to make a name and show people they are growing. What makes it even worse is that I received my global one account card in June 2017, it only lasted for 6 months until December 2017 when it just decided to stop working (both chip and swiping device) . The card itself is still in the condition I received it in but according to the rude obnoxious woman, who helped me at Capitec Gateway, it has stopped working! Wow! Just like that it decides to stop. So now I must pay R55 to buy another cheap trash card so that in another 6 months I can purchase another and another and another because Capitec is cheap on everything especially their service and products (not a compliment but an insult)!!
Capitec disgusts me and to add insult to injury the latest scandal against Capitec is probably true because I don’t trust anything they say or do anymore. As soon as I get a chance to open a different account somewhere far away from Capitec I am going to do so and I will never ever, in my life, deal will Capitec again!
No I will not reconsider!
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
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