CK
Carina K
1 reviews | Active since Jan 2019
13 Jan 2019, 17:38
Capitec telefoonbankdienste is groot gemors
Hulle nuwe weergawe van die app is 'n moerse gemors. Kon eers, na ek opgedateer het na die nuwe weergawe, nie inkom op die app nie. Moes toe eers ingaan bank toe om afgewaterde storie te hoor van hoe belangrik sekuriteit vir hulle is - waarom geld dit dan nie vir almal nie? Toe verlede week, herhaal die app een transaksie 'n hele paar keer en nou net weer. Herhaal transaksie 10x. Hoe beskryf hulle dit as sekuriteit? Nee. Ek is glad nie beindruk. Het gesien daar is kliente wat daaroor kla op hul app resensies, maar het regtig gedink teen die tyd (13 dae vandat ek dit gesien het) het julle al iets daaraan gedoen.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
14 Jan 2019, 09:56Good day
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Jan 2019, 09:56
Official
Good day
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
