SJ
Sarah J
1 reviews | Active since Nov 2011
15 Dec 2022, 12:27
Capitec taking money early with no warning or explanation
Capitec Bank has debited my monthly loan repayment from my bank account 10 days early. I needed that money to pay for something else. I specifically instructed them that the debit order date must be the 25th of each month. Today is only the 15th. Please rectify this urgently and contact me.
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Replies (2)
Capitec Bank's replyOfficial
15 Dec 2022, 12:29Good day Sarah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2022, 12:29
Official
Good day Sarah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SJ
Sarah J's updateReviewer Update
15 Dec 2022, 12:33Thank you.
SJ
Sarah J's update15 Dec 2022, 12:33
Reviewer Update
Thank you.