Capitec taking advantage of covid relief plan

Item: Capitec Bank
Rating: 1
Author: Zamamiya M

Capitec has taken advantage of the covid 19 situation, interest on loan is now ridiculous as they are unable to explain why the numbers don't go down. They have been sending messages that after 6 months of payment after relief they will pay back some of the interest but have not done that.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Jan 2021, 12:22

Good day Zamamiya

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply11 Jan 2021, 12:22

Official

Capitec Bank's replyOfficial

15 Jan 2021, 13:32

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank

Capitec Bank's reply15 Jan 2021, 13:32

Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank