Capitec taken accountability for transaction gone wrong.

On Monday the 12th of October I went to a Capitec ATM located outside of the Greenacres Capitec Bank branch to deposit an amount of R760 into my bank account. I inserted my card and opted for a deposit and then the machine required I should insert the notes I require to deposit and I did as per instruction by the machine. After inserting the money, the ATM machine then gave an error saying that the transaction wasn't successful and my card returned and not the money. I started panicking thinking maybe I may have been a victim of ATM card scheming. I called a sister inside the branch to inform her about my transaction and she said that I had to come inside the bank so that they could call their help desk. I came inside and I was nervous so I couldn't even take a sit inside the branch as I was panicking and was also in a rush. I was asked a few security questions such as the total amount and notes that I had deposited. I verified the questions and the amount reflected into my savings account. I was relieved and happy about the service received as Capitec showed the willingness to take accountability even though I had to spend time unexpectedly.