TP
Thandi P

1 reviews | Active since Dec 2023

14 Dec 2023, 11:03

CAPITEC TAKE CLIENTS SERIOUSLY

I once complained about this horrible bank, and a lady by the name of Thobeka sent an email confirming that she will be handling my case, she even called and i had hope that my matter would be resolved by the 14th which is today and the other time a man named robin from the same bank sent an email saying he will also be handling my matter but this time around Robin did not specify by when, yoh this horrible bank is just a **** i hope they learn from other banks like FNB and Standard Bank where customers are taken seriously, i mean this is the money we work hard for and trust these banks to secure and keep our financials safe but no we suffer in the hands of the very same institutions, Capitec are just worse than the actual ******s and ******* on the streets, Capitec is a ***** hiding behind those suits and corporates, you bank with capitec on your own risk, i would'nt advise anyone to use this nonsensical bank🚮🚮🚮.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Dec 2023, 11:34
Official
Good day Thandi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank