1 reviews | Active since Oct 2016

27 May 2022, 11:16

Capitec systems, process and useless service.

Capitec Fourways crossing and the service, i have app**** for a credit card and the company i work for is not linked at Capitec systems. I have provided the branch with all the details including the company's registration letter which was me going way above what their need. I have been paid at Capitec and for 3 days i have been doing follow ups checking if they have linked my company, i have not received proper feedback and as for me calling every 2 hours to check if all is well. Jainne will tell me how busy she is and she will check and call but only after i have called. I would have app**** at the bank that would not give me the run arounds but due to the fact that every time you apply it affects my score on my credit i am stuck with Capitec. I will close my account and please also fix that credit enquire you did because you not helping me.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 May 2022, 17:36
Official
Good day Lungile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,