MF
Marcia F
1 reviews | Active since Mar 2014
08 Sept 2023, 06:24
Capitec systems failng
I did an Interbank transfer from Nedbank to my Capic credit card on 1 Sep. The funds is still not reflecting, even though I provided them with proof of payment and numerous daily emails. Close your Capitec account, rhey can not even handle a simple inter bank transfer
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Replies (2)
Capitec Bank's replyOfficial
08 Sept 2023, 08:47Good day Marcia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Sept 2023, 08:47
Official
Good day Marcia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Sept 2023, 13:29 Hello Marcia We were unable to reach you and have now closed your complaint.
kindly be advised we have emailed you the correspondence to your complaint. Should you wish us to revisit the matter, please send us an email or call us. Email: *** Call: *** Kind regards, Capitec bank
kindly be advised we have emailed you the correspondence to your complaint. Should you wish us to revisit the matter, please send us an email or call us. Email: *** Call: *** Kind regards, Capitec bank
Capitec Bank's reply12 Sept 2023, 13:29
Official
Hello Marcia We were unable to reach you and have now closed your complaint.
kindly be advised we have emailed you the correspondence to your complaint. Should you wish us to revisit the matter, please send us an email or call us. Email: *** Call: *** Kind regards, Capitec bank
kindly be advised we have emailed you the correspondence to your complaint. Should you wish us to revisit the matter, please send us an email or call us. Email: *** Call: *** Kind regards, Capitec bank