1 reviews | Active since Feb 2023
Capitec system that's always down.
Worse business I have ever come across in my life, ATM are always not working their disposing system is always down you to the bank all to be coming back with money you wanted to deposit, their App is always down you can't do payments which means there is no sense of urgency with this organization... We understand the loadshadding situation which we can't run away from that but when that takes place capitec ATM are down even after the loadshadding is over it will take an hour for their systems to come back online.... This is the worse organization I have ever seen not treating us like clients... I WONDER WHY OUR AFRICAN PEOPLE STILL USES THAT BANK it is so painful to see them in those long queues waiting for the system to work because they want their cash....you can not be going to an ATM 3 times a day and to still find out is still doing the same thing it only works 3 hours a day on a very busy day especially Month ends... I can't mention the grants days it becomes worse days ever with those Capitec stupid ATM.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
