Capitec system has too many loopholes and makes it easy for **********

So Capitec says they can’t reverse a debit order that I didn’t authorize if I call after 30 days. And the number they have given me for this company just rings with no response. Imagine 98 rand debited twice on the same day and no red flag seen by Capitec. On fnb if there’s a new debit order fnb contacts me immediately and what’s worse these guys debited my acc twice. Also on fnb if same amount is deducted twice same day it’s a red flag. I get an sms . For all the years that I have banked with Capitec way before it was famous with South Africans I have always defended you guys but this just doesn’t sit well with me. What is the purpose of a ***** department what are red flags for if you guys can’t protect us your systems are not as intelligent as I thought. This is not 1990 come on guys. To think I have been banking with you since 2008 for what???? No no no this is utterly disappointing. And I don’t have 98*2 to throw away. Disgusted