Capitec suspended account

I went to Capitec on the 26th of July to find out why has my account been frozen and they told me about an alleged ***** in my account and they required documents which i submitted.

This what happened: My colleague sent money into my account (R3500) and asked me to make a Takealot purchace for her. I didn't see a big deal. Only to find out the account she sent money from is linked to ***** activities. The consulant at Capitec said I should submit my certified ID and affidavit stating where the funds came from and I did. After a couple of days I went there to check the progress and they said they also need the sender's affidavit and certified ID, again i submitted them.

Few days ago, i went to capitec again to find out what's happening and apparently they want another affidavit and I did.

It's been two weeks now this issue has been dragging, apparently its been investigated. I cant access my funds as if I am a ******** even after all the documents provided. Why is this taking forever? Why am I treated like this is not a matter of urgency. I've been running up and down police station and capitec. My issue is still unresolved. What about my financial needs? Debit orders? Etc.