CAPITEC SUSPEND CLIENTS ACCOUNT AND KEEP MONEY FOR THEMSELVES

Dear Sir or Madam

Kindly pass this forward if it above your duties to the relevant department

My Name is Khayelihle Andile Mkhize , ID number provided

Around March 2018 Capitec decided to suspend my account entirely without any warning or informing me of any legal law or policy bridged

Now it August 2018 , I have been to a branch many times never got my issue solved , my Branch is Galleria , I also been to other Branch Philani valley and they said only the branch opened my account can help but tried my branch and got no help

If the was any pending investigation I should have been updated about progress all these months , now it clear that this bank just want to rob me of the money in my account , NOW PLEASE I NEED CAPITEC TO RELEASE THE MONEY IN MY ACCOUNT AND CLOSE THE ACCOUNT , The account is theirs , Capitec can keep, I no longer need any services of Capitec if once you have money on their accounts they can just close you out anytime for months

I have heard other people complaining about the same issue , If the person violate your rules you need to inform the person , especially the client

To have an account suspended for months with no communication is no solution this is something Capitec need to look at , there should be a turn around time

RELEASE THE MONEY IN MY ACCOUNT , CLOSE THE ACCOUNT

IF I BROKE ANY LAW TEL ME ABOUT IT AND PROVIDE ME WITH PROOF , IF I BROKE ANY POLICY TEL ME ABOUT IT AND SHOW ME WHERE I SIGNED FOR IT

Waiting for a quick response

Andile Mkhize