TF
Tilly F

1 reviews | Active since Jan 2012

01 Aug 2022, 11:57

Capitec suprising me again and again:-(

i had a complaint last week about ******* transactions that went through on my account - I had to Stop my cards etc because of Capitecs incapability of keeping the account safe - then I had to pay R70 to replace my card - another expense on top of the R80 you charge to investigate -

But I am just looking now my cards expiration date was 08/23 and now it is 03/23 so now next year March I have to pay to have my card replaced again???? another R70 where my expiration date was much later in the year? Why???

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Aug 2022, 16:31
Official
Good day Tilly 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank