TF
Tilly F
1 reviews | Active since Jan 2012
01 Aug 2022, 11:57
Capitec suprising me again and again:-(
i had a complaint last week about ******* transactions that went through on my account - I had to Stop my cards etc because of Capitecs incapability of keeping the account safe - then I had to pay R70 to replace my card - another expense on top of the R80 you charge to investigate -
But I am just looking now my cards expiration date was 08/23 and now it is 03/23 so now next year March I have to pay to have my card replaced again???? another R70 where my expiration date was much later in the year? Why???
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Replies (1)Capitec Bank's replyOfficial
01 Aug 2022, 16:31Good day Tilly
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Aug 2022, 16:31
Official
Good day Tilly
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
