Capitec supports *****

i made a online purchase using my Capitec debit card, shortly after i discovered other transactions that have been processed thru my bank account, i then called Capitec and informed them of the ********** transactions and the lady in the call center agreed with me that the transactions looked **********, as they were repeated amounts in different names, but they have to investigate before reversing the transaction, i then received a call informing me that the transaction can not be reversed and it did not matter what i said as the owner of the account, Capitec does not look after peoples money that they take i trust,the bank does not listen to customers who report *****, Capitec supports bank *****,