YM
Yvonne M

1 reviews | Active since Sept 2024

27 Nov 2024, 11:18

Capitec supporting ****mers to **** us!!

Good Morning to Mr Gerrie Fourie my CEO

I am so disappointed with the account management system at Capitec Bank. Capitec bank allowed Disney plus and Google pay to try and debit my account 31 days of the month even if there was no funds. Now I am sitting with R127.48 due to insufficient funds charges. I'm disgusted by this pathetic policy as now I am unable administer transactions in my account.

Please resolve and stop this unnecessary poverty tactics on already unemployed society member trying to make a living.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Nov 2024, 12:33
Official
Good day Yvonne Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.