dS
donovan S

1 reviews | Active since Jun 2020

01 Jun 2020, 17:44

Capitec sucks !!!

If you ever wanted to rate how strong a business is ...see how they deal with customers during times of adversity...Capitec has closed half of their branches due to lockdown..now customers have to travel distances to access services which can only done in branch...ridiculous ques and spending hours...totally unacceptable !!! Stop concentrating on reporting how well your business is doing and concentrate on customer service !!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Jun 2020, 08:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank