AV
Anton V
1 reviews | Active since Jan 2024
26 Feb 2025, 20:21
Capitec sucks at problem resolution.
I was considering writing a NEGATIVE review about my on-going problem on this platform but after reading past reviews on HelloPeter and noting Capitec's stock response to ALL negative reviews - "Capitec Bank’s reply 26 Feb 2025 at 18:40 Good day ++++ Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank " - have decided not to. I will try the Banking Ombudsman instead.
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Replies (2)
Capitec Bank's replyOfficial
26 Feb 2025, 20:36Good day Anton.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply26 Feb 2025, 20:36
Official
Good day Anton.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
AV
Anton V's updateReviewer Update
26 Feb 2025, 20:39So 10 minutes later I get the bot response. Let's see if they phone during the course of tomorrow.
AV
Anton V's update26 Feb 2025, 20:39
Reviewer Update
So 10 minutes later I get the bot response. Let's see if they phone during the course of tomorrow.