Capitec SUCKS

I contacted Capitec Bank on 01.12.2020, regarding a dispute with Rain. They advised me that they will contact me with feedback with in 7 working days. I called to follow up on my query and it hasn't been resolved. I received missed calls from them on 22. 12.2020 and 23.12.2020, I returned their calls and asked that they call me twice consecutively because the network in my area is bad, they had apparently tried to call me, but I have not notifications of this. I received an email from Zubayr Fish on 23.12. 2020, advising me that my query has been closed because they could not reach me. I called the bank asking that they get him to contact me, and up to now, he has not contacted me. CALL ME UNTIL YOU CAN GRT HOLD OF ME!

2. I bought data on the banking app on 17.12.2020 and my account was not credited. I spoke to Rebecca on 18.12.2020 who advised me that it will be resolved and the funds credited to my account. Guess what? I still haven't received any feedback!

I'm seriously reconsidering my banking choice getting feedback from Capitec has turned into an additional day job.

Please refer to the following reference nimbers: ***5, ***9, ***5, ***8, ***2