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Samandrie N

1 reviews | Active since Oct 2019

29 Oct 2019, 20:15

#capitec sucks

Hi I did an immediate payment to my husband of R9000 on Saturday the 26 Oct has I was not notified the bank was offline the money has lift my account but never received it's now a missing payment as per capitec an I have to wait 15days for feedback ,I have been a customer for 6 year n becz of this bank in unable to pay my rent or go home for my grandmother funeral will be taking this to the ombudsman #capitec suck

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Oct 2019, 09:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank