capitec sucks!!!!!!!!!!!!!!!

Item: Capitec Bank
Rating: 1
Author: david H

I purchased R25,00 vodacom airtime from capitec bank's app and the money was taken from my account by them and I received no airtime. I either want immediate airtime or a full refund.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

21 Oct 2019, 12:11

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply21 Oct 2019, 12:11

Official

Capitec Bank's replyOfficial

24 Oct 2019, 13:05

Hi David

We have tried to contact you to inform you that the matter has been resolved and your account has been credited with the refund, do accept our apology for the inconvenience caused.

Kind regards
Capitec Bank

Capitec Bank's reply24 Oct 2019, 13:05

Official