CB
Charline B

1 reviews | Active since Jul 2019

25 Mar 2021, 06:10

Capitec sucks

This is the worst bank ever. 2 months ago I had a call from a lady regarding my loan account. I told her to debit my bank account they never did and then this month's takes 2 months payment. There calls are recorded this was not my fault it is the stupidity yet they felt the need to do this. My home loan has not gone off due to the incompetence. Such service is pathetic

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Mar 2021, 06:37
Official
Good day Charline

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank