1 reviews | Active since Nov 2016

29 Nov 2019, 15:56

Capitec sucks

I payed a salary into the wrong account of a former employee, I immediately phoned her and she refused to pay back the money?? I phoned capitec bank and the told me its a sivil case i must report to the police and the cannot reverse the money?? What the hell!! The police want to do ****!! They just told me to take the loss!! What do i do now!!!!

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Dec 2019, 08:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply11 Dec 2019, 12:00
Official
Good day Thea V,

As per our telephonic conversation feedback has been provided to you. Kindly note the matter will now be closed.

Kind Regards,
Complaint Management
Capitec Bank