Capitec sucks

Item: Capitec Bank
Rating: 1

Im so upset and disappointed in Capitec, i was standing at a fnb atm to withdraw my money, as i wanted to start my transaction the guy before me was not finished and i called him back and he said his done when i inserted my card the bank asked to confirm my ID number and and pin which i did, then before i could do anything my phone started going of i ignored my phone and continued with the atm, i tried withdrawing money and my money was gone, now capitec has so much stories and excuses not to give my money back

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

23 Aug 2018, 15:56

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank's reply23 Aug 2018, 15:56

Official

Complaint Management

Capitec Bank

Best regards,

's updateReviewer Update

23 Aug 2018, 19:12

Yes so now they kept the 3000 and only paid out 150 so im now very upset i was ****** that was my salary which is not much for others but i needed my money

's update23 Aug 2018, 19:12

Reviewer Update

Yes so now they kept the 3000 and only paid out 150 so im now very upset i was ****** that was my salary which is not much for others but i needed my money

's updateReviewer Update

23 Aug 2018, 21:03

I just want to say with this, this is my daughter's email and im using it as this is the only way i can try to get help, my name is Jan Labuschagne and i would like to resolve this

's update23 Aug 2018, 21:03

Reviewer Update

I just want to say with this, this is my daughter's email and im using it as this is the only way i can try to get help, my name is Jan Labuschagne and i would like to resolve this