PV
PORCIA V

1 reviews | Active since Feb 2013

25 Aug 2023, 14:17

CAPITEC SUCKS

I have made a deposit at the atm and my cash was retained. I have been struggling for 2 days to get proof of payment for my deposit. A simple request that have been a nightmare. I have been referred to the call center that refers me to the branch and vice versa. This is a horrible experience that cost me money to follow up on a problem incurred due to your atm. Capitec your service is nothing short of ********** movie because no one seems to care.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Aug 2023, 16:08
Official
Good day Porcia

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank