JP
James P

1 reviews | Active since May 2022

27 May 2022, 10:51

Capitec Struggles to Bank

If you have a deceased member of your family and you need to settle the estate, I would suggest getting the process started before they die. Capitec Bank is the leader in delaying the process as far their miserable employees can assist in that directive. 2 months in, three different dates given for when the money will reflect, and I still haven't received the transfer. Do yourself a favour and close your Capitec account.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 May 2022, 11:01
Official
Good day James 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank