CAPITEC STRIKE AGAIN

After two weeks of running up and down with Capitec after two employees refused to serve me at the Westgate branch.......after been ****med.

The bank finally comes back to me with feedback regarding my COMPLAIN telling me it was my fault i did a transfer deposit as if i didn't go inside the bank after 30 minutes of been ****med to freeze the account,i don't UNDERSTAND how this information was left out on the "summary findings" from the COMPLAINT MANAGEMENT how was this investigation made???when you left out information?you only wrote the time i went to the branch for the second time.now i see why A LOT of people are complaining about this BANK....NO effort was put in to the investigation NOTHING has been said about the branch refusing to assist me on this letter of findings And you have the nerve to tell i must feel welcomed to take the letter to the Ombudsman???just like this and you guys move on business as usual continue ******** people hard earned money.Ur summary of findings u send me is BS.

I watched Cart Blanche last week's Episode (imaginary vehicles)everyone who's been ****med the ******** are using CAPITEC bank don't you guys find that strange and what are you doing about that?? the system you're running on is favoring ******** just like you're stuff at West gate,Costumer Services,forensic department,complain management.