jF
johan F

1 reviews | Active since Mar 2009

27 Nov 2020, 14:37

Capitec strange rules.

I regret the day I switch over to Capitec for my credit card. The monthly fees are less but I need to drive up and down to the branch for changes to my account which should be standard the day you apply. I cannot have App banking because I already have my daughter's account link to the app on my phone. They cannot link my credit card to the existing service for some strange reason. Because I do not have access to the app I need to go to a branch for things like sms notifications and monthly statements(I would reckon it should be standard)

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Nov 2020, 15:41
Official
Good day johan

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank



Capitec Bank
Capitec Bank's reply30 Nov 2020, 09:55
Official
Good day Johan

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank