Capitec stopped account.

Hello Peter Capitec has put my account on hold.from the 28th of March 2024 .When called to query this . I was told that my was being investigated for suspected mule activity. The money in my account is my money and not from money laundering as they put it. . The funds in my account is from my RAF claim. I have proof that the funds transfered in and out of my account belongs to me. .But Capitec will not listen to me. I even took my husband to the branch to verify the legitimacy of the transfers he made into my account.Still my account is stopped . Im on chronic medication . And my medical aid with Discovery has stopped due to non payment. I begged Capitec to please release my funds ,but all they say is that my account is under investigation.

On the 28th March I app**** for an online job . I did not know that this company was falsely operating as Shein. . I invested money .but still this was my money. I was a victim of a ****. I lost my.money. . I did not recieve funds from this Sydicate. I also reported this incident to SAPS. I have a case number as well. .

I am being treated very unfairly. Till today my account is still on hold. . Capitec service agents tell me that there is no turnaround time for such incidents. I really dont know what else to do. I have bills to pay. . I unknowing got involved with that Syndicate. . But I have not recieved funds from them. .

Please help. Im getting no joy contacting Capitec.