Capitec stole my money

My tenant transferred R750.00 to my kid account on the 28 February 2021.thereafter I tried to transfer that R750.00 to my account,the money never reached my account but in my kid account showed zero balance ,bank statements don't show where the money have gone,my bank statement not showing either.

Where is my R750.00? Went to soshanguve thorntree branch and reported the money.Capitec can't furnish where my money have gone, its clear that capitec mislead me and stole my money.

They keep on saying the case is still under investigation, iam hungry and need to use money.The day I called with a reference number they told me the case is closed.

But the money I transferred ,they can't prove to me where they put it.

PLEASE CAPITEC GIVE ME MY MONEY .