FR
Fasheeg R
1 reviews | Active since Jul 2020
31 Jan 2021, 23:17
Capitec stole my money
I had an Unapproved purchase payment of R457 that went off on my account I phone to customer care they escalated the matter and told me it will take up to 14 days it has been almost a month now and I haven't heard anything from capitec yet Their services are pathetic with my own money I have to wait for if I had to owe them that R457 that would have deducted it long time
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Replies (2)
Capitec Bank's replyOfficial
01 Feb 2021, 07:00Good day Fasheeg
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Feb 2021, 07:00
Official
Good day Fasheeg
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
FR
Fasheeg R's updateReviewer Update
01 Feb 2021, 16:46I'm stil waiting on capitec customer service to phone me nothing has happend to my problem wwitj thn
FR
Fasheeg R's update01 Feb 2021, 16:46
Reviewer Update
I'm stil waiting on capitec customer service to phone me nothing has happend to my problem wwitj thn