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Ditlhoriso O

1 reviews | Active since Jun 2025

28 Aug 2021, 14:14

Capitec stole my money again

This is the 2nd time this thing is happening. In June a company that I do not know debited my money and I went up and down trying to get help & I ended writing on Hellopeter I was able to get help even though when they debited my money they said they'll stop them & I was charged R40 for reversal.

I'm at it again, this company debited my money again & I phoned Capitec Bank they're not helping me with anything & I truly do not know this DMC ... I urge for your help & this time around I won't pay that R40 for reversal cuz it's their issue not mine. I can't keep loosing my money like this...

Capitec Bank is a ****, how can they allow a third party to take money on someone's account without authorisation?? This is a ****************.

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Replies (4)
Capitec Bank
Capitec Bank's reply28 Aug 2021, 14:16
Official
Good day Sinenhlanhla 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
DO
Ditlhoriso O's update28 Aug 2021, 14:19
Reviewer Update
My money was taken on a weekend ,so I must wait for Monday to be assisted? Are you serious??? I need my money now. I can't be complaining about same thing over and over.
DO
Ditlhoriso O's update30 Aug 2021, 11:12
Reviewer Update
Im still waiting for your call
DO
Ditlhoriso O's update31 Aug 2021, 09:47
Reviewer Update
Good Morning.

I'm trying to reach you. I've been expecting your call since yesterday. I can't reverse the money.