WP
Werner P
1 reviews | Active since Sept 2023
25 Sept 2023, 11:27
Capitec stole my money again!
Capitec stole money from my account on 2 occasions and refuses to give it back! I have called numerous times and even the bank manager of the Woodlands branch spent more than an hour trying to get to the bottom of this. Capitec just decides to freeze or withhold money from me without any notification or justification.
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
25 Sept 2023, 13:42Good day Werner
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Sept 2023, 13:42
Official
Good day Werner
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
WP
Werner P's updateReviewer Update
25 Sept 2023, 13:45Nice fairytale story. You get one of your people to send me an email, stating that they will contact me and look into the matter.... and then that's that. Too little... Too late, I am afraid
WP
Werner P's update25 Sept 2023, 13:45
Reviewer Update
Nice fairytale story. You get one of your people to send me an email, stating that they will contact me and look into the matter.... and then that's that. Too little... Too late, I am afraid
Capitec Bank's replyOfficial
25 Sept 2023, 13:53Good day Werner
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Sept 2023, 13:53
Official
Good day Werner
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
WP
Werner P's updateReviewer Update
27 Sept 2023, 10:37Absolute lies!!!
You do nothing but send emails from your consultants, stating that my service request has been resolved when clearly it has not because there are still money missing from my account.
You do nothing but send emails from your consultants, stating that my service request has been resolved when clearly it has not because there are still money missing from my account.
WP
Werner P's update27 Sept 2023, 10:37
Reviewer Update
Absolute lies!!!
You do nothing but send emails from your consultants, stating that my service request has been resolved when clearly it has not because there are still money missing from my account.
You do nothing but send emails from your consultants, stating that my service request has been resolved when clearly it has not because there are still money missing from my account.